Please let me know if you need any more information.Block : Raipur(K) Block Code : 1713009 BPL Survey 2003 - List of House Less Persons Serial No. Please help as this is a production issue. I searched our old cases and found several where old version of this component caused the same heap corruption. This component is from the year 2000 and needs to be updated. All rights reserved.Ĭomments: Crystal Reports for Visual Basic LegalTrademarks: Copyright (c) 1991-1999 Seagate Software, Inc.
LegalCopyright: Copyright (c) 1991-1999 Seagate Software, Inc. ProductName: Crystal Reports 8.0 ActiveX Designer.įileDescription: Crystal Reports ActiveX Designer Runtime Support Image path: C:\Program Files\Seagate Software\Report Designer Component\craxdrt.dll Normally these are difficult to troubleshoot, however, in this case every memory dump that I looked at had the same component involved.Ĥ2b30000 4307f000 craxdrt (export symbols) craxdrt.dll Here is a detailed analysis from Microsoft Support: Other options are to recycle IIS more frequently and move to a new version of Crystal Reports." This DLL should be updated to see if this issue has already been fixed. The DLL was craxdrt.dll from Crystal Reports 8.0 ActiveX Designer, which was version 8.0.1.0 from. This same DLL would also be the one that had originally written to those addresses.
"All the memory dumps captured showed the same DLL that was accessing corrupted memory. Microsoft Support analyzed the crash dumps created from IIS and came up with the following: There was no change done to either of these boxes recently.Īlso at this pint IIS was crashing. We are seeing this problem in both our PROD and DR server. Rebooting the Web Server temporarily fixes the issue however the error recurs again after a day or two. Other errors seen on reporting site at that time areĪ trappable error (C00000005) occurred in an external object. opera_mort2/report/AlwaysRequiredSteps.asp, line 54 Seagate Crystal Reports ActiveX Designer error '80043ac4' Following is one of the errors users see: After sometime main page itself stops loading and only static html is visible. Users start getting errors when running any crystal report.
Website slows down when users are running reports.
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